📍 #201, 13139 156 St NW, Edmonton · Get directions

Frequently Asked Questions

Booking & your first visit

How do I book?

Book online any time, or call (587) 414-5777. We’re open 7 days a week, 9:30 AM to 6 PM.

What should I bring to my first appointment?

Your insurance details if you want us to direct bill (insurer, policy or group number and member ID), a doctor’s referral if your plan requires one, and a list of any medications or health conditions.

How early should I arrive?

Please arrive about 10 minutes early for your first visit so there’s time for a short health history and to talk about what you’d like from your massage.

What should I wear?

Wear whatever is comfortable. For most massages you undress to your comfort level and are always covered with a sheet, except for the area being worked on. You can keep on anything you like, and your therapist will work around it.

What if I need to cancel or reschedule?

Life happens, and we understand. We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule, so we can offer your time to another client. You can call us at (587) 414-5777 or change your booking online.

During your massage

Will the massage hurt?

It shouldn’t. Some deeper work can feel intense, but you are always in control of the pressure. Tell your therapist if you want more or less at any time.

Which massage should I choose?

If you’re not sure, book a therapeutic massage. Your RMT will tailor it to you. Choose relaxation massage for stress, and deep tissue for long-standing tightness.

Can I get a massage while pregnant?

Yes. We offer prenatal massage with positioning and support designed for comfort during pregnancy.

Insurance & payment

Do you direct bill insurance?

Yes, to most extended health plans, including Alberta Blue Cross, Sun Life, Manulife, Canada Life and Green Shield. See the full list.

Do I need a doctor’s note?

Only if your insurance plan requires one. Check your plan before your visit.

Do your prices include GST?

Yes. All our prices include GST. See our rates.

Do you treat car accident injuries?

Yes. See our MVA massage therapy page.

Conditions we help with

Book your massage

Book online or call (587) 414-5777. Open 7 days a week, 9:30 AM to 6 PM at #201, 13139 156 Street NW, Edmonton, near St. Albert. Direct billing to most insurance plans; see our rates (GST included).